SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesnβt include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stiellow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lyc57digital.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It is the same as the photo, it looks resistant, ideal for carrying the laptop
Very good quality-price
Very beautiful and elegant! Came well packed. She's firm, she doesn't bend over if you don't fill her up. The fabric looks waterproof, but I did not test. The zipper runs well, does not lock. The handle is not so soft on the shoulders, but it's just a detail. Fits a lot. In the pictures, inside it has: 1 pair of sneakers, 1 set of gym clothes, 1 medium need, a watch box, 1 agenda, 1 small Notebook, 1 small case, 1 umbrella, 1 wallet, 1 Kindle, charger, handset, keys and other small things. (Obs: The brooch is mine, it does not come together).
Nice item, safety shipment. Thank you very much
I liked, the size of mforcing, also entered it a laptop 15.6 ''and tablet 14'' Good quality, as described I Love
This backpack is a very beautiful color fits all my things fit for everyday waterproof and not dirty
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I am satisfied with the goods, the laptop cannot be wet with the trinets, if the mother was mizniy, having arrived shvidko for 10 days in Ukraine.
Great! Fast delivery and good quality, I am very satisfied, thank you
Arrived just on time, perfect with many pockets! the straps are a bit low but otherwise amazing
Product at a very high level! The bag is filled with cells everywhere including a water bottle. Feel very quality! Thank you!!!!!!!!
The backpack is so so beautiful, the pictures don't do justice to how beautiful this bag is. I was really afraid of taking the black one as the beige looked more beautiful on the pictures, but I ended up taking the black one anyways, and woww, I am very happy with the choice of color, it looks very durable, the zipper is really resistant. If you still have a doubt wether you should purchase it or not, hesitate no more, it is worth it. By the way my laptop of 14'' fit and there's is a lot of space left.
The quality of the backpack is excellent. The dimensions in the description perfectly match the product. I bought it for my 15.6 "and it looks perfect, the interior is padded and protects the laptop well. The color is identical to the one in the image. Arrived well packed. Is waterproof. ExcellentβοΈβοΈβοΈβοΈβοΈ
In line with expectations, handsome rocker-made backpack
The bag seems to be pretty good quality for the price. I do wish it was a few dollars cheaper so that I felt it was a really good deal but overall it is better than I expected. Only complaint are the zippers being cheaper quality so I am guessing those will be the first to go.
Top bag!
Quality backpack, the fabric is durable. Very light and roomy. The delivery is fast, I recommend the seller.
Perfect! Took it as a gift. I liked it very much.
came fast, fits good, material good, looks beautiful.
Very good quality bag, convenient, roomy
Nice
Looks sturdy. Nice color. Different compartments. Material feels smooth and hopefully waterproof. Will use it a while and see how it goes
Great backpack! The material look A LITTLE bit cheap, but I love it anyway. It's waterproof, quite big. I use it everyday now - instead of a purse. Very comfortable. The only thing - I'm not sure if the zippers gonna work for long.
It is very beautiful, the material is passable.
amazing thanks ππππππππ