SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stiellow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lyc57digital.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
All right.
The bag is super. Can brothers rozmir XL won't be great.
It looks very good. It does not seem that it is a cheap bag, quite the opposite... it is seen that it is of quality. I will count when time passes and I have used it
Very good quality
Thank you seller arrived very fast everything in order Thank you, I recommendđź‘Ť
very high quality. many pockets. good size. very good buy!
Simple and correct sports bag.
Item as described, correct price quality without plus, delivered very quickly. I recommend this shop
Well packaged fast shipping,quality product, all is good. Highly recommended . Absolutely fantastic. Thank.you
Quality and material is goodđź‘Ťđź‘Ťđź‘Ť
Good space and quality acceptable, not the best, but it looks resistant and it will hesitate for a long time, I chose the XL and it is very good size, My gloves and boxing mask fit easily and there is still good room for some clothes and even the tennis shoes in the side compartment.
I was guided by the ratings. The dispatch also went very quickly, when unpacking I was surprised at the value. On the first of February, it will turn out how good the workmanship is, but the hardness test begins but I am almost convinced that it will also be good.
Need BAG, I recommend.
I really thought this bag is going to be a cheap one because bags from the internet are usually not that great but I am very surprised and this bag is high quality made I very enjoyed going to the gym and using it for basketball practices recommend
Not as exciting
Good article I recommend it
Good quality I am satisfied
I 've been using this gym bag for a while and, honestly, it has exceeded my expectations, it is the perfect size: neither too big nor too small, just to take my clothes, towel, shoes and some extra accessories. The best is how light it is, even when the full full is not uncomfortable to charge. The compartments are well thought out, and the closures feel sturdy and good quality. In addition, the fabric is robust and seems durable. It took two weeks to arrive, but it was totally worth it. Undoubtedly an excellent purchase for the price. Recommended!
Oki. A little smaller than I expected.
Very good product
It's very good. It's very good. It's the best. It's very good. It's the best. It's very good. It's very good. It's the best. It's very good. It's the best. It's very good. It's very good. It's the best. It's very good. It's the best.
It seemed very spacious to me perfect and brings a section for food it shows good quality Let's check has
Super bag, quality top
Large sport bag. Quality is not bad for what it costs and has pockets and wears shoes.
Very good, recommend!