SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Stiellow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lyc57digital.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The size is right, the shoe is also stored, and it is OK
Good bag for gym. Rozmir big to remember all the time, to be deprived of it.
Excellent
The truth is very good and good quality meets the descriptions
It is super wide (XL) the fabric is very good quality, the straps are very strong, the seams are very well realized, the volume capacity is very good. It is the second that I buy from the brand and they are of very good quality, the previous one I already take it on a trip and they are spectacular, both for the design and for the construction.
Shvidka delivery. Stylish viglyad and vidm yakiste. Garna Zamina expensive branded bags. There is a thermo-Kishen. The whole zakist is in that form, it remains in the world. I recommend it.
I love it. Perfect for gym, swimming or football
ok
Generally - excellent bag for sport. I use it for karate. Stitches are ok. The quality is generally OK. Excellent solution - pocket for wet towel. Shipped and delivered fast. Highly recommend the seller.
Top quality Black well Black All zippers work well Very fast delivery Delighted
Garnoi bag, yakbi not one .. I don't sew a Carabin on the handle. There is a thermo-Kishen and okremy vidsyk for a blubbing.
Great quality for the price. shipped it pretty fast.
Little thought. But the quality is really good!
Very nice bag
Much better than I expected.
Arrived quickly, looks good, satisfied
I am satisfied, I am good, I will write everything, Bistra delivery)
Bueno
Really cool bag!!! Quality is the best. So happy of it, and highly recommend
Good shipping fast
Good quality, light and spacious. Surprised
It is large and high. It seems to be able to put various supplies With a baseball bag. I'm going to use it, but I'm satisfied. I also bought a big size, but it's being used as a gym bag. In particular, the stitching. The input is double-strong. The handle. It will fall. It's work. There's no work.
I bought it to put a physical education Parish when I went out with my child on the playground. There are three balls, and you can put a flying disc and shoes. There is no such thing as a thread, and the finish is neat. The smell is slightly, but not so unpleasant.
Excellent Product for soccer on weekends. Very practical